At Chicsandal, we are committed to offering a secure and effortless shopping experience for all our customers. This policy outlines our accepted payment methods, how transactions are processed, and when refunds may apply.
1. Accepted Payment Methods
We currently accept the following secure payment options:
Visa
Mastercard
PayPal
Full payment must be received before we begin processing or shipping your order.
2. Payment Processing
When you place your order:
We perform a standard authorization to verify available funds.
Your card or account will only be charged once the authorization is successful.
This charge confirms your order and initiates fulfillment.
For smooth checkout, select either “Proceed to Checkout” or “PayPal Checkout”. You will be redirected to a secure gateway to complete your purchase. All transactions are processed through trusted third-party providers like PayPal.
Note: We do not store or process credit card information on our website. Your payment details are encrypted and handled securely by certified processors.
3. Refunds and Returns
We stand behind the quality of our sandals and want you to be fully satisfied.
Refunds (if eligible) will be issued to your original payment method (credit/debit card or PayPal).
For non-custom items, returns are accepted within the return window stated in our [Return Policy].
Personalized or limited-edition items may not be eligible for return unless they are defective or the wrong item was received.
If you have a concern about your order or wish to request a refund or exchange, please email us at [email protected] with your order number and details of the issue.
4. Need Help?
We’re here to support you every step of the way. If you have questions about payments, processing times, or your order status, feel free to get in touch.
📧 Email: [email protected]
🌐 Website: www.chicsandal.com